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TERMS & CONDITIONS

 

Last Updated: February 13, 2025

1. General Information

 

  • These terms and conditions ("Terms") govern your use of our website and the purchase of our products. By accessing our website and placing an order, you agree to be bound by these Terms.

 

2. Orders and Payment

 

  • All orders are subject to availability and confirmation of the order price.

  • We accept various payment methods, including credit/debit cards and online payment services. Payment must be made in full before your order is shipped.

 

3. Pricing and Promotions

 

  • Prices are subject to change without notice.

  • Promotional offers and discounts are subject to specific terms and conditions, which will be outlined during the promotion period.

 

4. Shipping and Delivery

 

  • We offer shipping to Hong Kong and select international locations. Shipping costs and delivery times may vary based on your location.

  • We are not responsible for any delays or damages caused by the shipping carrier.

 

5. Returns and Refunds

 

  • If you are not satisfied with your purchase, you may return the product within 30 days of receiving your order for a refund or exchange.

  • To be eligible for a return, the product must be unused and in its original packaging. Return shipping costs are the responsibility of the customer.

 

6. Product Information

 

  • We strive to provide accurate product descriptions and images. However, we do not guarantee that the information provided on our website is complete, accurate, or up-to-date.

  • All products are handmade, and slight variations may occur.

 

7. Intellectual Property

 

  • All content on our website, including text, images, logos, and designs, is the property of Passion Project Ltd. and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

 

8. Privacy Policy

 

  • We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy for more information on how we collect, use, and protect your data.

 

9. Limitation of Liability

 

  • To the fullest extent permitted by law, Passion Project Ltd. and Essencial Moments shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

 

10. Governing Law

 

  • These Terms shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

 

11. Changes to Terms and Conditions

 

  • We reserve the right to modify these Terms at any time. Any changes will be posted on our website, and your continued use of our website constitutes acceptance of the updated Terms.

 

12. Contact Information

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