FREQUENTLY ASKED
QUESTIONS

Our candles are made with 100% natural beeswax wax, cotton wicks, and pure essential oils. We never use paraffin, dyes, or harmful additives.

All of our candles are handcrafted in small batches right here in Hong Kong.

Yes! We offer custom labels and scent options for events like weddings, corporate gifts, and private orders. Please contact us directly for details.

Burn time depends on the size of the candle and the scents may vary. On average: 100 grams: 20–25 hours 180 grams: 40–50 hours 270 grams: 60+ hours

Trim the wick to 5mm before each burn Let the wax melt to the edges on the first burn to prevent tunneling Burn for no more than 4 hours at a time Keep away from drafts and flammable items

Yes, we offer international shipping to select countries. Shipping fees and delivery times will be calculated at checkout.

Orders are typically processed in 1–2 business days. Local delivery usually takes 2–4 business days.

We currently offer pickup by appointment in select locations around Hong Kong Island and Kowloon. Please contact us after placing your order to arrange a time.

Due to the nature of our products, we only accept returns for damaged or defective items. Please contact us within 7 days of receiving your order with a photo of the issue.

Many of our scents are designed with relaxation in mind, using essential oils known for their calming, uplifting, or grounding properties. They're perfect for meditation, yoga, or winding down.