At Passion Project Ltd. (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, purchase our products, or interact with us. By using our services, you agree to the terms outlined in this policy.

 

1. Information We Collect

 

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, billing information, and payment details.

• Order Information: Details of your purchases, order history, and preferences.

• Technical Information: IP address, browser type, device information, and browsing behavior when you visit our website.

• Communication Data: Records of your interactions with us, including emails, messages, and customer service inquiries.

2. How We Use Your Information

 

We use your information for the following purposes:

• To process and fulfill your orders, including payment processing and delivery.

• To communicate with you about your orders, inquiries, or customer service requests.

• To improve our products, services, and website functionality.

• To send you promotional offers, newsletters, and updates (with your consent).

• To comply with legal obligations and protect against fraudulent activities.

 

3. Sharing Your Information

 

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party vendors who assist with payment processing, shipping, marketing, and website operations.

• Legal Authorities: When required by law or to protect our rights, safety, or property.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

 

4. Data Security

 

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

5. Your Rights

 

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right to:

• Access and request a copy of your personal data held by us.

• Correct any inaccurate or incomplete personal data.

• Withdraw consent for marketing communications at any time.

• Request the deletion of your personal data, subject to legal and contractual obligations.

To exercise these rights, please contact us at [insert email address].

 

6. Cookies and Tracking Technologies

 

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

 

7. International Data Transfers

 

If your data is transferred outside Hong Kong, we will ensure it is protected by appropriate safeguards and complies with applicable data protection laws.

 

8. Children’s Privacy

 

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

 

9. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

 

10. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Passion Project Ltd.
Email: info@essencialmoments.com